PERTANIKA JOURNAL OF SOCIAL SCIENCES AND HUMANITIES

Restorative justice has been widely practiced across countries, but it is still a relatively new concept in Malaysia. Its implementation in the nation is desired, however, there are issues of culture, shyness, and the people's preference of conflict resolution methods that can interfere with its effectiveness. This paper seeks to explore the individual degree of collectivism/individualism and shyness of the Malaysian people and the kinds of conflict resolution practice that they prefer. The findings showed that the sample is collectivistic and individualistic in general, but they are more collectivistic when it comes to decision making relating to criminal cases. Although the sample appears to be shyer, they seem to be less shy in criminal context. Restorative justice programs also seem to be a good fit in Malaysia since authority is a preferred way of resolving conflict, although they also prefer negotiation and mediation; and both are important elements in programs such as victim-offender mediation.